Holiday Closure

ATTENTION: HealthWell Foundation headquarters and hotline will be closed on Monday, January 18, 2021 in observance of the holiday. Our office and hotline will re-open on Tuesday, January 19, 2021 at 9:00 a.m. We encourage you to continue to use our Patient, Pharmacy and Provider Portals during this time.  Please note: if you are contacting us about a payment or grant, it is faster to email us at grants@healthwellfoundation.org.  The HealthWell Team wishes you and yours a happy, safe and healthy holiday.

 

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By Joel L. Zive, BS, PharmD, Adjunct Clinical Faculty at the University of Florida College of Pharmacy  |  May 19, 2014

Cultural Competency Key to Positive Health Outcomes

Early in my pharmacy career, a hospital social worker referred to me a deaf patient. He had a reputation for being rude and belligerent to providers. After our first encounter, I was no exception. However, after looking at health care from his perspective – slow communication, unthinking providers, long waits…more.

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