Job Purpose

All positions at HealthWell are designed to proactively further its efforts in meeting its mission.  Specifically, persons in this position drive corporate and contact center compliance activities in cooperation with HealthWell’s Chief Compliance Officer, Board of Directors, and President thereby promoting a work culture that supports and promotes compliance in a safe environment.

After successful completion of onboarding activities as determined by the President, persons in this position are expected to be in-office at least two days per week in accordance with the Foundation’s telecommuting policy.

Key Success Factors:

All HealthWell employees are expected to be reliable, organized, and detail oriented.  Employees must work collaboratively with colleagues and external customers; handle sensitive/confidential information using discretion; possess project management skills and the ability to manage multiple priorities; and have strong verbal and written communication skills.  HealthWell expects its employees to embrace, reflect, and promote the corporate culture of equity, inclusivity, and diversity.

Areas of Responsibility

• Oversee and direct the day-to-day operations of HealthWell’s compliance program and lead compliance activities, including compliance effectiveness reviews and risk assessments, and develop and implement a training program for junior staff related to compliance and risk management in collaboration with the Chief Compliance Officer, legal counsel, and the President.
• Act as the primary point of contact for all program audits, donor audits, external risk assessments, and corporate compliance inquiries.
• Serve in a management capacity for:
  • Contracts – retention and tracking contractors’/consultants’ delivery on agreed-upon deliverables.
  • Policies and Procedures – document control liaison platform administrator, document retention, compliance, and regular review.
  • Compliance incidents – implement investigations, guidance, tracking/documentation, and reporting, and initiate and oversee corrective action at the direction of the President.
• Lead an internal audit workgroup comprised of staff members from operations, quality, finance, and data analytics to:
  • Objectively audit internal processes and compliance with internal policies,
  • Conduct gap analyses to identify procedural and programmatic weaknesses, and
  • Create and manage effective action plans in response to gap analysis and audit findings, compliance violations, and identified areas of risk.
• Maintain professional skills and knowledge via attending relevant educational programs and webinars, participating in professional organizations (e.g., HCCA), and reviewing current literature.

Other duties as requested.

Technical Qualifications & Education Requirements:

• Four-year degree (B.S. or B.A.) in business administration and management, public administration, or similar area of study
• At least three years of relevant and appropriate experience pertinent to regulatory compliance, risk assessment/management, auditing, and human resource management
• Working knowledge of regulatory requirements associated with the healthcare regulatory environment, including Stark Law, Anti-Kickback Statute, and False Claims Act
• Equivalent combination of education and work experience may be considered
• Computer skills including Microsoft Office Suite products
• Willingness to travel

Preferred Competencies:

• Certification in Health Care Compliance through the Health Care Compliance Association (Certified in Healthcare Compliance (CHC) or Certified in Healthcare Compliance Fellow (CHC-F))
• Certified Compliance and Ethics Professional (CCEP) or Certified Risk and Compliance Management Professional (CRCMP)
• Demonstrated effectiveness operating in complex organizational and regulatory environments

EEO Employer

The HealthWell Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, national origin, disability, or protected veteran status.

Please submit your application and resume at https://hwfdirectllc.bamboohr.com/careers/44

Job Purpose and Position Overview:

All positions at HealthWell are designed to proactively further its efforts in meeting its mission.  Specifically, persons in this position will work with the Senior Foundation Program Officer (SFPO) to manage the day-to-day outreach to current alliance partners and broad-based external relations activities designed to help strengthen and expand the program.

After successful completion of onboarding activities as determined by the Senior Foundation Program Officer, persons in this position are expected to be in-office at least two days per week in accordance with the Foundation’s telecommuting policy.

Key Success Factors:

All HealthWell employees are expected to be reliable, organized, and detail oriented.  Employees must work collaboratively with colleagues and external customers; handle sensitive/confidential information using discretion; possess project management skills and the ability to manage multiple priorities; and have strong verbal and written communication skills.  HealthWell expects its employees to embrace, reflect, and promote the corporate culture of equity, inclusivity, and diversity.

Areas of Responsibility:

• Schedule and participate in introductory discussions, to include an overview of HealthWell and its program, opportunities for partnership/cross-promotion, next steps, and action items
• Identify key nonprofits to reach out to for future fund openings
• Assist with regular communications to alliance partners in the form of fund openings/closings, fund dashboard reports, and other regularly requested information
• Update and monitor partner activities and contacts in Salesforce marketing database
• Assist SFPO with outreach to new organizations/experts participating in HealthWell’s Real World Health Care blog to explore partnership opportunities
• Monitor news, events, and resources from partners and copay foundations and share timely partner content internally for social media posts.
• Help refresh alliance partners website page (update monthly observance days, spotlight partners) and create and distribute new partner welcome materials
• Identify and update nonprofit resources to share with the Operations and Contact Center teams
• Attend and participate in select domestic conferences, meetings and webinars focused on patient outreach on behalf of HealthWell
• Other duties as requested

Technical Qualifications & Education Requirements:

• Bachelor’s degree in related field required; 5+ years of related experience in healthcare or nonprofit preferred
• Ability to work and adapt in a fast-paced, dynamic environment and work independently while being a solid team player who will productively engage with others at varying levels of seniority within and outside HealthWell
• Impeccable integrity, judgment, and discretion, along with a professional demeanor and interpersonal style that elicits trust from leadership, staff, and partners. Must be strategic thinker and planner with openness and excitement for new ideas
• Willingness to travel
• Equivalent combination of education and work experience may be considered.
• Computer skills including Microsoft Office Suite products.

EEO Employer

The HealthWell Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and expression, national origin, disability, or protected veteran status.

Please submit your resume and application at: https://hwfdirectllc.bamboohr.com/careers/45