Notice:  As we transition our hotline team back to in-office services, we remain focused on responding to patient inquiries. We kindly ask pharmacies, providers, and their staff to continue to use our Pharmacy and Provider Portals. If you have a question that cannot be answered by visiting the portal, please send an email to grants@healthwellfoundation.org. We appreciate your patience and look forward to serving you. The HealthWell Team

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HealthWell Contact Center

HWF Direct, LLC, a wholly owned
subsidiary of the HealthWell Foundation,
provides high quality customer service paired
with state-of-the-art contact center technology
to serve the national patient community.

 

P.O. Box 489
Buckeystown, MD 21717

E-Mail Us

Hours: M-F 9am-5pm EST
Phone: (800) 675-8416
Fax: (800) 282-7692

Important Note: All grant related documents should be sent to
the HealthWell Contact Center P.O. box address only.


National Headquarters

20440 Century Blvd, Suite 250
Germantown, MD 20874

If you are making a donation by mail, please make checks payable to the HealthWell Foundation and mail to our National Headquarters address.

Important Note: Please send all grant related documents to the HealthWell Foundation’s Contact Center at the P.O. box address listed above. Please be aware that processing will be delayed for any grant related documents sent to our national headquarters.


Email Support

Grant, Claims & Pharmacy Card-related questions:
grants@healthwellfoundation.org

Patient, Provider & Pharmacy Portal questions:
portal@healthwellfoundation.org

Donation inquiries:
support@healthwellfoundation.org (no grants questions please)

Communications, Marketing & Media inquiries:
Ginny Dunn
Senior Associate Director, Communications & Marketing
(240) 632-5309  |  ginny.dunn@healthwellfoundation.org

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