HealthWell Contact Center
HWF Direct, LLC, a wholly owned subsidiary of the HealthWell Foundation, provides high quality customer service paired with state-of-the-art contact center technology to serve the national patient community.
P.O. Box 489
Buckeystown, MD 21717
Hours: M-F 9am-5pm EST
Phone: (800) 675-8416
Fax: (800) 282-7692
Important Note: All grant related documents should be sent to
the HealthWell Contact Center P.O. box address only.
National Headquarters
20440 Century Blvd, Suite 250
Germantown, MD 20874
If you are making a donation by mail, please make checks payable to the HealthWell Foundation and mail to our National Headquarters address.
Important Note: Please send all grant related documents to the HealthWell Foundation’s Contact Center at the P.O. box address listed above. Please be aware that processing will be delayed for any grant related documents sent to our national headquarters.
Email Support
Grant, Claims & Pharmacy Card-related questions:
Patient, Provider & Pharmacy Portal questions:
Donation inquiries:
[email protected] (no grants questions please)
Communications, Marketing & Media inquiries:
Ginny Dunn
Director, Communications & Marketing
(240) 632-5309 | [email protected]
