Payment Submissions: High Volume Alert
We are currently experiencing significant increases in the number of payment inquiries in our queue. This increase is partly due to duplicate submissions for the same request, which has contributed to longer processing times and delays in responding to inquiries. To help streamline processing and ensure timely support, we kindly ask that you submit one request through your dedicated provider or pharmacy portal.
Thank you for your patience as we work diligently to address all inquiries in the order in which they were received as quickly as possible.
The HealthWell Team
Living with amyotrophic lateral sclerosis (ALS) can be stressful for patients and their caregivers. From delays in getting diagnosed and difficulties managing life-altering symptoms, to navigating complex insurance issues, finding the right support can be overwhelming. The ALS Association is committed to supporting families impacted by ALS by providing care…more.
When we talk about patient navigation and financial toxicity, the conversation often centers on navigators embedded in health systems, social workers in clinical settings, or the growing number of digital tools designed to connect patients with assistance programs. All of these matter enormously. But there is another navigator – one…more.
Should a cancer patient’s socioeconomic status or zip code dictate the oncology expertise available to them or their ability to access cutting-edge clinical trials? Not according to AccessHope, which provides remote expert oncology opinions as a supplemental benefit to payers and employer self-funded plans. “The vast majority of cancer care…more.
When someone is diagnosed with a chronic or life-altering illness, the diagnosis doesn’t just affect them – it affects their loved ones as well. For loved ones who take on the role of primary caregiver, the impacts can be significant. Among the many duties and responsibilities family caregivers may shoulder…more.
People with chronic or life-altering illnesses like cancer or Alzheimer’s may see a range of health care providers as they manage their condition from diagnosis through survivorship. Most are likely familiar with roles played by physicians, nurses, and surgeons, but what about physician associates (PAs)? What role do they play…more.
Over two-thirds of U.S. adults say they receive medical bills they cannot afford, making medical debt one of the country’s most pressing problems – to the tune of $220 billion. Unlike “planned” debt like a mortgage, car payment, or student loan, medical debt typically results from the unexpected: an illness,…more.
Over 90 percent of health care professionals, patients, and caregivers attending HealthWell’s first webinar on financial toxicity and patient navigation said they have encountered patients with financial concerns that would cause them to forgo treatment. This finding reflects the scope and severity of an issue facing millions of Americans: Even…more.
Six in ten adults in America report taking at least one prescription medicine, and a quarter of adults take four or more. And while the majority of Americans think that prescription drugs have made people’s lives better, 55% are very or somewhat worried about affording them. That could be why…more.
Selecting a health insurance plan has become an annual event for millions of Americans. Whether they receive insurance through an employer, the ACA Marketplace, or Medicare/Medicare Advantage, they set to the task of weighing plan options with varying premiums, deductibles, out-of-pocket expenses, and doctor networks. However, one metric for comparing…more.
Every year, hospital patients are billed $14 billion that should be waived through financial assistance, making “charity care” one of hospitals’ best kept secrets. By law, non-profit hospitals must offer programs that forgive bills. Many for-profit hospitals also offer help through which patients’ bills may be reduced or eliminated. However,…more.
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