Temporary Closure – In-Service Training

ATTENTION: HealthWell Foundation’s hotline will be closed from 12:00 p.m. to 1:30 p.m. on Tuesday, October 3, 2023, due to in-service training for our staff. We encourage you to continue to use our Patient, Pharmacy and Provider Portals during this time.  If you are contacting us about a payment or grant, please email us at grants@healthwellfoundation.org and a representative will respond to your message as quickly as possible when our hotline re-opens at 1:30 p.m.  We apologize for any inconvenience and look forward to serving you. The HealthWell Team

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By Joel L. Zive, BS, PharmD, Adjunct Clinical Faculty at the University of Florida College of Pharmacy  |  May 19, 2014

Cultural Competency Key to Positive Health Outcomes

Early in my pharmacy career, a hospital social worker referred to me a deaf patient. He had a reputation for being rude and belligerent to providers. After our first encounter, I was no exception. However, after looking at health care from his perspective – slow communication, unthinking providers, long waits…more.

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