During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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As 2021 draws to a close, Real World Health Care and our sponsor, the HealthWell Foundation, are truly grateful for our subscribers and the patient communities we were able to reach throughout the current health pandemic. We hope that our coverage of COVID-19 and other important health issues provided useful…more.

Categories: COVID 19
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Giving Tuesday has inspired millions of people around the globe to unleash the power of their generosity to help others. The concept behind the movement is one that Real World Health Care and our sponsor, the HealthWell Foundation, hold close to our collective hearts as part of our shared commitment…more.

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