During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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By Real World Health Care Editorial Staff  |  Mar 17, 2021

Peer Support Workers Provide Critical Behavioral Health Services During COVID-19 Pandemic

In the field of behavioral health, peer support workers – people who have faced similar stresses, trauma and mental health challenges to those they serve – have played a crucial role providing non-clinical, “experientially credentialed” support. That role has not abated during the COVID-19 pandemic, according to a recent editorial…more.

By Real World Health Care Editorial Staff  |  Feb 17, 2021

Help is Available for Frontline Health Care Workers Struggling to Manage Their Own Anxiety and Depression Resulting from COVID-19 Patient Care

NOTE FROM THE EDITOR: To help meet the mental health needs of frontline health care workers during the COVID-19 pandemic, our sponsor, the HealthWell Foundation, has launched a new fund to provide copayment assistance for behavioral health treatments. Through the COVID-19 Frontline Health Care Workers Behavioral Health Fund, HealthWell will…more.

Categories: COVID 19, Uncategorized
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