During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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By Hallie Prescott, MD, MSc, Assistant Professor in Internal Medicine, Division of Pulmonary& Critical Care Medicine, University of Michigan Health System  |  Feb 24, 2016

Big Data & Health Care: Speaking with Dr. Hallie Prescott

For the latest installment in our series on Big Data & Health Care, we sat down with Dr. Hallie Prescott to discuss the use of structured data and unstructured data in continuously learning health systems. Hallie Prescott, MD, MSc, is Assistant Professor in Internal Medicine in the Division of Pulmonary…more.

Categories: Big Data, General
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New Series: Big Data in Health Care

Welcome to 2016! The staff and sponsors of Real World Health Care wish you all a Happy & Healthy New Year. We look forward to another year of sharing ideas and insights from researchers on the forefront of real-world medical breakthroughs. Next week, we’ll be kicking off a new blog…more.

By Amy Gurowitz, MS patient advocate, blogger at MSLOL, and Founder and Director of MSSoftServe  |  Jun 24, 2014

Learning About Multiple Sclerosis (MS) on the Internet: What Works and What Doesn’t?

If you have multiple sclerosis there is a lot that doesn’t work. And what isn’t working is both unpredictable and constantly changing. MS affects everyone differently. And it’s a very wide range of different. While one person may have sensory issues (perhaps a leg is always numb), another person may…more.

Categories: General
By Roy Schoenberg, MD, MPH, Co-Founder and CEO, American Well Systems  |  Jun 18, 2014

A Leap Forward for Virtual Health Care

Have you ever sat in a doctor’s office waiting room wishing your physician could have visited you at home? In many states, physicians can now conduct evaluations directly through your laptop, smart phone, or tablet, and patients are responding with enthusiasm. However, medical boards in some states have adhered to…more.

By Joel L. Zive, BS, PharmD, Adjunct Clinical Faculty at the University of Florida College of Pharmacy  |  May 19, 2014

Cultural Competency Key to Positive Health Outcomes

Early in my pharmacy career, a hospital social worker referred to me a deaf patient. He had a reputation for being rude and belligerent to providers. After our first encounter, I was no exception. However, after looking at health care from his perspective – slow communication, unthinking providers, long waits…more.

By Jamie Elizabeth Rosen, Editor, Real World Health Care  |  May 14, 2014

Four Ways Data is Transforming Your Health

The increasing availability of data about health care in the U.S. is empowering patients to take charge of their care and quietly revolutionizing how patients are treated. Last month, the Centers for Medicare & Medicaid Services released data on which services were provided by over 880,000 health care providers, how…more.

Categories: General
By Sharon Smith, MD FAAP and Charles Thompson, MD FAAP, Co-Leads, KIDS Connecticut  |  Apr 23, 2014

KIDS: Providing Children and Families a Voice in Medicine, Research, and Innovation

The active involvement of patients in health care choices, diseases, research, and innovation is an area of recent focus for many public and private entities (e.g., FDA’s Patient-Focused Drug Development initiative).  As an innovative method to engage children, the KIDS (Kids and Families Impacting Disease Through Science) project was launched…more.

By Tim Prosch, Author of AARP's The Other Talk: A Guide to Talking with Your Adult Children About the Rest of Your Life  |  Apr 15, 2014

Taking Charge at the End of Your Life

Tim Prosch is author of AARP’s The Other Talk: A Guide to Talking with Your Adult Children About the Rest of Your Life, a book that helps parents and their children create a partnership to plan for the years to come, guiding them through important conversations and decisions about finances,…more.

By Peter Antall, MD, Medical Director, Online Care Group  |  Apr 3, 2014

Virtual Health Care: Your Questions Answered by a Telehealth Pioneer

If you follow the latest developments in health care, you may have noticed: telehealth has taken off. Our country is focused on making health care more accessible for Americans, and naturally, telehealth has emerged as a key innovation that can help to make this a reality. It’s an effective way…more.

Categories: Access to Care
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