As we continue to experience unprecedented high call volumes, please utilize ONE of the following options so that we may assist you as quickly as possible.
- Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status: https://healthwellfoundation.my.salesforce-sites.com/patients.
- Email [email protected] if your inquiry cannot be answered via the portals.
- Request a callback through our interactive voice response system and a representative will respond to your inquiry as quickly as possible (note, this may be outside of normal business hours). Please leave a callback number, and extension if applicable, so our team can reach you directly.
- Quickly access grant and pharmacy card information, track payment status, and re-enroll directly through the HWF ASSIST® chatbot located in the bottom righthand corner of our website.
If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.
Our team is working diligently to respond to inquiries as quickly as possible on the day they are received. We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting ONE inquiry only.
We look forward to serving you and your patience is greatly appreciated during this time.
Donations in excess of $427.5 million allowed us to provide a financial lifeline to more than 117,500 underinsured Americans, making 2018 another record year for the Foundation and our most impactful year to date. Without our donors’ commitments to and support of our mission, none of this would have been possible and, for that, we are truly grateful.
As our momentum continues to propel us to new heights, the dedicated efforts of the amazing team that surrounds me every day reminds me that anything is possible! On behalf of our Board of Directors and my devoted and loyal team, I thank you for your generous support and for trusting HealthWell to serve those in need. Your commitment to the HealthWell Foundation allows us to carry out our mission to ensure that no one goes without critical medical treatments simply because they can’t afford them. Thank you for helping us provide a financial lifeline to patients to help them access critical medical treatments.
“Thanks to the HealthWell Foundation’s assistance, my husband is able to continue his fight against Non-Small Cell Lung Cancer by way of his immunotherapy treatments. . . we were able to celebrate our 53rd anniversary this month!”
“The caring people at HealthWell are angels. Very pleasant to deal with and very helpful with the grant application process. I cannot thank the HealthWell Foundation enough.”
