During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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By Real World Health Care Editorial Staff  |  Apr 23, 2020

Special Report: How do We Get People to Think Beyond Their Own Personal Risk?

Does the best science always inform the best behavior change? “In times of distress, human nature drives us toward each other. After 9-11, people came together. Physical contact with the people we cared about brought comfort. Maybe that’s why the public health messages about social distancing are not always getting…more.

Categories: General
By Real World Health Care Editorial Staff  |  Mar 23, 2020

Special Report: Managing Your Mental Health During the COVID-19 Crisis

By now, most Americans are familiar with the physical symptoms of COVID-19, including cough, fever, and shortness of breath. However, coronavirus fears and COVID-19 diagnoses can cause more than just respiratory illness. They can lead to a range of mental health issues as well, including isolation, anxiety and stress. According…more.

Categories: General
By Real World Health Care Editorial Staff  |  Mar 19, 2020

Special Report: HealthWell Launches New Fund to Assist At-Risk or Quarantined Patients with COVID-19 Costs

Editor’s Note: Real World Health Care is pleased to share with our readers an announcement from our founding sponsor, the HealthWell Foundation, which has responded to the needs of its patient community with a new fund that promotes social distancing and provides assistance for needed services and products. We invite…more.

Categories: General
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