During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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By Real World Health Care Editorial Staff  |  Jul 13, 2022

Alzheimer’s Association Calls for Diversity in Clinical Trial Participation

Access to health care and the opportunity to achieve optimal health should not depend on where people live, their socioeconomic status, or their race and ethnicity, but as the COVID-19 pandemic has shown, that is not always the case. COVID-related disparities served to shine a light on other areas of…more.

By Real World Health Care Editorial Staff  |  Jun 29, 2022

Driving Equity in Gout Care

Throughout 2022, Real World Health Care is covering the issue of racial and ethnic health disparities. This week, we explore the topic through the lens of gout, a type of arthritis that has a higher prevalence among racial and ethnic minorities, especially Blacks, than whites. Michael Spigler, vice president of…more.

By Real World Health Care Editorial Staff  |  Jun 15, 2022

Cancer Research Belongs in the Community

Studies have shown that cancer disproportionately impacts racial and ethnic minority groups, however, these groups remain underrepresented in cancer clinical trials.1,2,3 With unique insights into issues facing underrepresented patient populations, the Association of Community Cancer Centers (ACCC) recently developed consensus-driven recommendations to improve diversity, equity and accessibility in cancer research.…more.

By Real World Health Care Editorial Staff  |  Mar 9, 2022

Precision Medicine: Eliminating Disparities in Lung Cancer Care

Precision medicine – treatments that are based on an individual’s specific genetics and the cancer cell’s genes – holds great promise for lung cancer patients. For all patients, precision medicine is made possible through a type of advanced diagnostic testing called biomarker testing. However, for some racial and ethnic minorities,…more.

By Real World Health Care Editorial Staff  |  Jan 26, 2022

Dramatic Health Inequities Are Pervasive across the United States

A study published by the Commonwealth Fund in late 2021 found that health systems across the United States are failing people of color. According to the study, Achieving Racial and Ethnic Equity in U.S. Health Care: A Scorecard of State Performance, Black Americans in nearly every state are more likely…more.

By Real World Health Care Editorial Staff  |  Jan 20, 2022

New Podcast Series to Explore Health Injustice Among Indigenous People

This year, Real World Health Care will publish a series of articles about health equity issues facing the Black, Indigenous and People of Color (BIPOC) communities.  As a further resource, we invite our readers to listen to the new seasons of the “American Diagnosis” podcast series created and produced by…more.

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