During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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By Linda Barlow  |  Aug 24, 2016

How to Help Sick Kids Get Better When Insurance Isn’t Enough

During the month of August, Real World Health Care will take a short break from focusing on medical breakthroughs and the researchers who are shaping the future of medicine. We will instead bring you a special series from our sponsor, the HealthWell Foundation, about what happens when families cannot afford…more.

By Linda Barlow  |  Aug 10, 2016

Focusing on Recovery, Not Financial Burdens

During the month of August, Real World Health Care will take a short break from focusing on medical breakthroughs and the researchers who are shaping the future of medicine. We will instead bring you a special series from our sponsor, the HealthWell Foundation, about what happens when families cannot afford…more.

By Linda Barlow  |  Sep 15, 2015

HCUP: Potentially Preventable Pediatric Inpatient Stays for Asthma and Diabetes

A statistical brief from the Healthcare Cost and Utilization Project (HCUP) addresses one of the key issues in the healthcare industry today: preventing hospitalizations. HCUP examined trends in the rates of potentially preventable pediatric visits for asthma and diabetes, which have increased by 21 percent in recent years after seven…more.

By Linda Barlow  |  May 11, 2015

Retraining Retired Docs to Alleviate Physician Shortage

If the industry estimates are correct, the United States could be facing a shortage of primary care physicians to the tune of 130,000 needed doctors by 2025. But a program developed by a group of physicians, along with University of California San Diego School of Medicine faculty, seeks to address…more.

Categories: Access to Care, General
By Linda Barlow  |  Mar 16, 2015

Why Is Healthcare Struggling with Patient Engagement?

Banks, airlines and other consumer industries have long since figured out how to engage customers using technology. But not so with healthcare, according to a report from Chilmark Research. The report — based on interviews with healthcare executives, clinicians and technology suppliers — found that basic patient portals tied to…more.

By Linda Barlow  |  Mar 2, 2015

Speaking with: Ann Romney

Editor’s Note: This week is MS Awareness Week and people everywhere are creating connections stronger than the ones MS destroys. During this special week, take action to help others learn more about MS and what they can do to make a difference. In 1998, Ann Romney, wife of American businessman…more.

By Linda Barlow  |  Feb 10, 2015

With Great Health Comes Great Responsibility

Accountability. As children, we are taught that our actions have consequences and that we must be responsible for our own behaviors if we are to live as free and independent adults. This simple life lesson has been shaping the healthcare landscape for some time now as hospitals, individual clinicians and…more.

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