During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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Give the Gift of Help, Healing and Hope this GivingTuesday

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You Can Help Support Patients in Need

HealthWell’s ability to assist patients in accessing and staying on their prescribed medical treatments would be impossible without the trust and support of our generous donors.

This Giving Tuesday, please consider helping people like Arielle and Joelle, Dennis, Melissa and others by making a donation to HealthWell at https://www.healthwellfoundation.org/donors/givingtuesday/. Or, help spread the word about our life-altering, often lifesaving, work by sharing our message on social media. Visit us on Facebook, LinkedIn, YouTube, Instagram, and X/Twitter.

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We believe that no patient should go without health care because they cannot afford it. Make a donation to HealthWell as part of our campaign to help us provide a financial lifeline for families today! We put 100% of your donation to work immediately to help those in need.

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