During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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Conferences and Presentations

In 2019, we increased our presence at industry and disease-specific conferences. During the second quarter, the team and I traversed the U.S. attending, exhibiting, and presenting at a variety of conferences and conventions. We were honored to participate in the following conferences:

  • CBI’s Accumulator and Formulary Copay and Access Summits, San Francisco, CA
  • Oncology Nursing Society (ONS), Anaheim, CA
  • Oncology Managers of Florida, Orlando, FL
  • Asembia Specialty Pharmacy Summit, Las Vegas, NV
  • Consortium of Multiple Sclerosis Centers, Seattle, Washington
  • American Society of Clinical Oncology (ASCO), Chicago, IL
  • 35th Annual Conference of the Association of Oncology Social Work (AOSW), Tucson, AZ
  • CBI Patient Support Services Congress, Philadelphia, PA

I’m happy to share that our presence was well received at each venue and we are thrilled to add these venues to our 2020 conference lineup!

Our fall conference schedule is shaping up to be equally busy as we kick-off the season with multiple presentations and exhibits. In September, we will be presenting and exhibiting at the National Association of Specialty Pharmacy (NASP) conference in Washington, D.C.

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