During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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Joji, Orem, UT

Joji standing outside.
 

How do you say thank you to an angel? That’s what the HealthWell Foundation has been to me, and that’s why “thank you” doesn’t even begin to convey the depth of my gratitude. I’ve had rheumatoid arthritis for five years. When my doctor told me about a new therapy for RA, I finally felt real hope that it might change my life. Then I found out what it cost.

I’m a disabled widow living on a very modest fixed income. And even with my insurance coverage, the co-pay would simply have been too much. It seemed that change in my life might not be coming after all. That’s when I found out about something else. I found out about HealthWell.

From my very first call to HealthWell, I knew your organization was different.

Your agents were wonderfully kind and –– unlike other organizations –– not at all condescending.

They quickly approved a grant to enable me to receive the therapy, and it has indeed changed my life. I don’t mean just the medication –– although that has been very effective in treating my RA. I mean the breath of hope that HealthWell gave me, and that I know you’ve given to so many others.

I won’t ever be able to repay your kindness, but I hope that by sharing my story I’ll be able to help others in similar situations. “Thank you” won’t ever convey just how grateful I feel. But those words are a beginning –– so thank you, HealthWell.

Thank you so very much.

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