During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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Shanalee (Ella's mom) - Eagle Mountain, UT

Portrait of Ella smiling.
 

“Thank you so much for your generous gift. The $5,000 you granted our family has allowed us to continue our daughter’s growth hormone medication. Ella was diagnosed with Turner Syndrome five months into my pregnancy. She is now a thriving nine-year-old who is about to enter the Accelerated Learning Program for fourth grade (the class for the smarty pants kids!).

Although her mind is sharp and her friendships are deep, she feels a step behind her peers since her body is closer to the size of a six-year-old. She is so excited to grow! Even enduring a daily shot is worth it in her opinion and it is starting to pay off. This summer she finally got a chance to ride all the big roller coasters at our local amusement park! You helped make that possible. Without you, we never could have afforded a medication that costs $3,000 a month. I can’t say thank you enough to your organization and its contributors. Thank you for your generosity. May God bless you in your noble work.”

Shanalee  (Ella’s mom)

 

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