Important: Hotline Hours of Operation – October 4 – 11, 2022

Please note that the HealthWell Foundation’s hotline will operate on the following schedule October 4 – 11, 2022.

Tuesday, October 4, 2022: Delayed opening. Hotline will open at 1:30 p.m.

Thursday, October 6, 2022: Hotline will be closed and will re-open at 9:00 a.m. on Friday, October 7, 2022.

Monday, October 10, 2022: Hotline will be closed in observance of the holiday.

Tuesday, October 11, 2022: Delayed opening. Hotline will open at 1:30 p.m.

We encourage you to continue to use our Patient, Pharmacy and Provider Portals during this time.  Please note: if you are contacting us about a payment or grant, please email us at and a representative will respond to your message as quickly as possible when our offices re-open.  Thank you for your patience and we look forward to continuing to serve you.

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Charlie - Decatur, GA

Portrait of C. Barron.

“Multiple Sclerosis….two words that changed my life.  As jarring as this diagnosis was, I was relieved to actually know that there was something treatable that was causing all of the crazy symptoms I had been experiencing over the course of the previous 4-5 months.  I was relieved to be able to speak the name of the “beast” I needed to prepare myself to fight.  Then the reality of how much it actually costs to be sick set in!  Even though I was ready to physically fight to get my life back from MS, my finances were not so ready for battle.  I learned that the medication my doctor prescribed would cost upwards of $1,100 per month.  I felt that I had been knocked down before I even had a chance to throw the first punch.  As a result, I began to accept that MS could actually win.  Luckily, a rep from MS Active Source told me about the HealthWell Foundation.  The MS Coordinator there completed the pre-application with me over the phone and shortly thereafter I found out that I was approved for financial assistance!  In just a few short days, my first shipment of medication arrived and I am happy to say that I have been relapse free for the past two years and counting.  The HealthWell Foundation has given me the peace of mind to focus my energy on fighting MS and encouraging others to do the same.  This peace of mind has allowed me to turn, what started out as a hobby printing T-shirts, into a viable “labor of love” by creating an awesome line of motivational T-shirts for adults and children.  I cannot thank the folks at the HealthWell Foundation enough for the impact they have made on my life.  #MSWillLose!!”

Charlie – Decatur, GA

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