During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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Photo Waiver Agreement

I DO grant HealthWell the right to use my Image in its outreach efforts, and also grant HealthWell my express permission to use this Image, and any other Image(s) I choose to share with HealthWell, without payment or any other consideration from HealthWell.  I understand and agree that the Image(s) will become the property of HealthWell and will not be returned to me.  I also understand and agree that HealthWell may edit, alter, copy, exhibit, publish or distribute the Image(s) for purposes of publicizing HealthWell and its programs as HealthWell may deem desirable or appropriate in its discretion, and that I will not have any right or opportunity to approve the finished product before it is released.  I hereby hold harmless, release and forever discharge HealthWell and its officers, directors, employees, agents, successors and assigns from any and all claims, demands, and causes of action which I, or my heirs, personal representatives, executors, administrators, agents, successors or assigns, have or may have by reason of this authorization.

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