During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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Our Growing Team

As we continue to grow our programs to support those in need, we are also growing our team. I’m thrilled to announce the recent promotions of two of our long-time team members, Collin Alexander and Tim Vawter. Collin and Tim have been with the Foundation since 2012 and have continued to assume roles of increasing responsibility. Their dedication and commitment to our mission has not gone unnoticed. Earlier this summer, Collin, formerly Senior Accountant, assumed the role of Controller and Tim, formerly IT and Multimedia Specialist, assumed the newly created role of Manager, IT and Multimedia Support. Congratulations Collin and Tim on your new roles and thank you for your tireless efforts to help us carry out our mission.

 

To keep up with the increased demand for our services, we recently added a Career Opportunities section to our site where we’ve posted current opportunities to join our team. Check out the section regularly and if you or someone you know is interested in a position – we encourage you to apply!
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