ATTENTION: HOURS OF OPERATION  MAY 23 – MAY 27, 2019

Due to team in-service activities, HealthWell Foundation’s hotline will open at 10:30 a.m. on Thursday, May 23, 2019.

In addition, HealthWell Foundation headquarters and hotline will be closing at 3:00 p.m. on Friday, May 24th and will be closed on Monday,  May 27th in observance of the Memorial Day holiday. Our office and hotline will re-open on Tuesday, May 28th at 9:00 a.m.

We encourage you to continue to use our Patient, Pharmacy and Provider Portals during these times.  Please note: if you are contacting us about a payment or grant, it is faster to email us at grants@healthwellfoundation.org.  Thank you for your patience during these adjusted hours. The HealthWell Team wishes you and yours a happy, safe and healthy holiday.

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Looking Back and Forging Ahead

A Message from HealthWell Foundation President, Krista Zodet
Krista Zodet

As we bid a fond farewell to 2016, there’s no better time to say Thank You to our donors. Through your generous contributions, we were able to assist more than 39,000 underinsured Americans in accessing critical medical treatments they otherwise would not have been able to afford. Your continued generosity, support, and trust in the HealthWell team paved the way in making 2016 our best year ever! Thanks to you, we are well poised to continue our life-changing work to provide those we serve with a financial lifeline in their time
of need.

2016 was a year of many achievements for the Foundation. We made tremendous strides in further streamlining our operations, enhancing our team, opening and reopening funds, and expanding our services to offer those we serve a total patient care experience. I hope you’ll continue to read as we recap and take a look ahead.

Last year, we launched three new funds, including diabetic foot ulcers, fungal infections, and breast cancer for Medicare patients. We also recently re-opened several funds across a variety of disease states. Check out the Fund Update section in this issue for more details.

We take seriously our commitment to providing the highest quality service possible to those we serve. As part of that commitment, we are always developing and implementing new ways to make the HealthWell experience even more user-friendly. From patients, to providers, to pharmacies, we have implemented state-of-the-art online enhancements that put those we serve in the driver’s seat in managing their grant. Learn more in the Program Updates section.

In the fall, we enriched our dedicated team with the addition of our new Senior Associate Director of Operations, Fred Larbi. I’m happy to introduce you to Fred in this issue.

Lastly, one of my favorite sections of this newsletter is the one in which we share stories from people, just like you and me, who have been touched by the work we do. This edition is no exception and I’m excited to share a wonderful testimonial from a grateful daughter (Deboraha) whose mother (Dorothy) is a three-time recipient of a HealthWell grant through our chronic myeloid leukemia (CML) fund. I’m sure Deboraha’s heartfelt message of gratitude will warm your heart as well!