ATTENTION: HealthWell Foundation’s hotline will close at 1:00 p.m. on Wednesday, June 12, 2024, for an all-staff event, and will re-open on Thursday, June 13, 2024, at 9:00 a.m. We encourage you to continue to use our Patient, Pharmacy and Provider Portals during this time. If you are contacting us about a payment or grant, please email us at and a representative will respond to your message as quickly as possible when our hotline re-opens. We apologize for any inconvenience and look forward to serving you. The HealthWell Team

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COVID-19 Ancillary Costs


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(800) 675-8416

Fund Type


Maximum Award Level


Pharmacy Card Fund


Minimum Copay
Reimbursement Amount

Minimum Copay Reimbursement Amount

We encourage you to please use your HealthWell pharmacy card for any applicable charges as possible.


Minimum Premium
Reimbursement Amount

Minimum Premium Reimbursement Amount

We encourage you to please submit monthly reimbursement claims (even if your premium is paid on a bi-weekly basis).


Fund Alerts

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Items Covered

  • Delivered Food COVID-19      Related
  • Delivered Medications      COVID-19 Related
  • Diagnostics COVID-19      Related
  • Telehealth Costs COVID-19      Related
  • Transportation Costs COVID-19      Related

Fund Definition

Assistance with costs associated with delivered food, medication, diagnostics, transportation and telehealth as a result of COVID-19 risk or incidence. Due to funding restrictions, and because we are trying to assist as many people as possible during the COVID-19 crisis, grants can only be approved for the services listed. We are not able to make exceptions for other expenses..

Grant Utilization

HealthWell estimates that patients use an average of $250 during their 12-month grant period for this disease area.

Do I Qualify?

To qualify for assistance through the COVID-19 Ancillary Fund, the following eligibility requirements must be met:

  1. You or a member of your household have a positive diagnosis for COVID-19 OR
  2. You or a member of your household are part of a high-risk group that should be especially mindful of contact with COVID-19 (including, but not limited to, immunocompromised patients, the elderly, infants) OR
  3. You reside in a geographic area within the United States or one of its territories where COVID-19 is prevalent OR
  4. You or a member of your household had a physician or health care provider, or any other official recommend self-quarantine regarding exposure to COVID-19

About COVID-19

COVID-19 (Coronavirus Disease 2019) is a respiratory disease caused by a novel coronavirus, SARS-CoV-2.  According to the Centers for Disease Control and Prevention (CDC), reported cases of COVID-19 have ranged from very mild, including some with no reported symptoms, to severe, including illness resulting in death. Elderly and people of all ages with severe underlying health conditions, such as heart or lung disease, and diabetes, appear to be at higher risk of developing serious illness. If symptoms develop such as fever, cough, and /or difficulty breathing, and you have been in close contact with a person known to have COVID-19 or have recently traveled from an area with ongoing spread of COVID-19, the CDC advises individuals to stay home and contact their health care provider. Recognizing persons who are at risk for COVID-19 is a critical component of identifying cases and preventing further transmission.  Source: Centers for Disease Control and Prevention (CDC)

Additional Educational Resources

You may also visit our Resource List to view other copayment organizations that may provide assistance.