During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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We put 100% of your donation to work.

That means 100 percent of every dollar donated goes directly to patient grants and services. HealthWell covers it’s own administrative costs.

In 2022, we are proud that HealthWell spent 99% of every dollar it received from all sources on patient grants and services and only 1% on administrative costs.

HealthWell Foundation's FY 2022 Expenses: Patient Grants and Services (99%); Administration, Fundraising and Outreach paid for by HealthWell (1%)

HealthWell is recognized for efficiency by these organizations:

The HealthWell Foundation is a non-profit tax-exempt organization under section 501(c)(3) of the Internal Revenue Code, and donations to HealthWell are tax-deductible to the fullest extent allowed by law. No goods or services were provided to you in consideration of your gift.

The HealthWell Foundation has partnered with Cybersource to securely process your online credit card donation. This transaction will appear on your credit card statement as "HealthWell Foundation."

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