During this time of extremely high call volume, our team is working diligently to respond to inquiries as quickly as possible on the day they are received. 

  

If you have not received a response from our team or your submitted documents show as pending in your portal, please know these are in queue to be reviewed in the order they are received. Submitting multiple emails, portal messages, or phone calls adds time to the review process for our team and results in additional delays in our ability to respond to inquiries.  

  

To help us better assist you, please utilize one of the following options: 1. Visit your respective patient, provider, or pharmacy portal to enroll, re-enroll, or check grant status. It takes approximately 10 minutes to apply on average, and your application is acted on in real time: https://healthwellfoundation.my.salesforce-sites.com/patients.  2. Email grants@healthwellfoundation.org if your inquiry cannot be answered via the portals. 3. Request a callback through our interactive voice response system and a representative will respond to your inquiry on the same day it is received (note, this may be outside of normal business hours). 

  

We understand the importance of timely and complete responses and serving you is our number one priority. Please help us help you by submitting one inquiry only.  

  

Thank you for your patience during this time. 

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14 New Funds Launched

Through the continued generosity of our donors, we were able to open 14 new funds in a variety of disease states since our last issue of The Pulse. We are excited to be able to offer patients a financial lifeline to help them start or continue critical medical treatments through the following funds:

Through the launch of new funds, we have strengthened our presence in the oncology copayment assistance space. We are honored to say that we now have more than 20 oncology funds with active patient grants.

While it is always disheartening and emotionally trying to receive a diagnosis of a life-changing disease, a cancer diagnosis is particularly devastating. Not only does the disease itself take a physical toll, nausea and vomiting from chemotherapy or breakthrough cancer pain that happens even though a person is taking pain medicine regularly can be debilitating as well. That’s why we are particularly honored to be able to provide assistance through our Chemotherapy-Induced Nausea or Vomiting Fund and our Breakthrough Cancer Pain Fund. We will continue to look for ways to support the cancer patient community through new funds for the treatment and management of the disease.

To learn more about our funds, visit our Diseases and Medications page.

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