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ImprovingLivesintheNewWorldofHealthCareIwouldhatetothinkwhatmyhealthwouldbelikewithoutyourhelp.Icantthankyouenough.MarilynWhenhealthinsuranceisnotenough.HowdoyousaythankyoutoanorganizationthatgivesyoulifepeaceofmindandafutureCliffTheHealthWellFoundationliterallysavedmylife.Sharon2012ANNUALREPORT 2WhIwa36Iwaxmlyacvadlvdodmyoad-acgmoocyclwhvIwaoawokaahopal.AlmoovghIwacppldbyaggvRAwhchIhdommygadpa.Iphx18mohbd.TawmdcaocamohmakadIwaoohocvcIllhadhalhuac.IwokdmaclomadIwouadboughawlghmoocycladcoudmypao.AhyawbyIhadogvupwokgaddg.OcIwaoMdcahcompayhapoduchmdcaocouldologhlpmwhhcopay.BackbdIw.TIwaoldabouhHalhWllFoudaobymydocooIappldadquald.UpocvghgaIbgaolvlaga.Iadamhomodow-o-h-luckamamal.Iowlvamuchquadaldgomyhd.Tyaallcubuhuhhyvcudmbygvgmaaoogvbackadcouolv.IwouldbablodowhouhHalhWllFoudaouppo.Icvdmycopaycadwowkagoadgoghbackohmdcao.Imwalkgwhouhpaullmpadhavbocugoholdamalhadhpcalhlpolvouhlvmocomo.SooolyhavIbgvaohchachamalabgawllTHalhWllFoudaolkaquaglhahabauulaglwhodoaohm.Icoualloyoumyblgvyday.Iwouldhavbawhlchalogagowohkdyougvvyday.MaymayhakJanaPinonHillsCAOURMISSIONTHalhWllFoudaoducacalbaocaoududpawhchocol-algda.ABLEOFCONENSTEvoluooAfodablCa...3ChamaL.................6Hghlgh........................7SuccSo....................8PdL.................9WhoDoWA...............10DaAa....................11SuppoPa............12GouSuppo................13TakYou......................14SuccSo...................15MakghMooYouDoao.16MakaDfcWhU.......17BoadoDcoSaf........182012Facal..............insert During2012theaceohealthcareintheUnitedStatescontinueditsslowbutsteadyevolutiontowardanewsetocomprehensiveconsumer-drivenhealthinsurancereormsundertheAfordableCareActACA.TeyearpresentedanumberoinitiativesdesignedtoimprovehealthcarequalityandreducecostsInJanuarythenewlawbegantoprovideincentivesorphysicianstojointogethertoormAccountableCareOrganizationsACOs.Tesegroupsallowdoctorstobettercoordinatepatientcareandimproveitsqualityhelppreventdiseaseandillnessandreduceunnecessaryhospitaladmissions.IACOsprovidehighqualitycareandreducecoststothehealthcaresystemtheycankeepsomeothemoneythattheyhavehelpedsave.InMarchtheACAstartedtorequireanyongoingornewederalhealthprogramtocollectandreportracialethnicandlanguagedatainattemptstobetterunderstandandreducehealthdisparities.InOctoberthenewlawestablishedahospitalValue-BasedPurchasingprograminraditionalMedicare.Tisprogramofersnancialincentivestohospitalstoimprovethequalityocare.Hospitalperormanceisrequiredtobepubliclyreportedbeginningwithmeasuresrelatingtoheartattacksheartailurepneumoniasurgicalcarehealthcareassociatedinectionsandpatientsperceptionsocare.AlsoinOctobertheACAinstitutedaseriesochangestostandardizehealthcarebillingrequiringhealthplanstobeginadoptingandimplementingrulesorthesecurecondentialelectronicexchangeohealthrecords.Usingelectronichealthrecordswillreducepaperworkandadministrativeburdenscutcostsreducemedicalerrorsandmostimportantlyimprovethequalityocare.1Inperhapsthemostheadline-makingdevelopmentotheyeartheSupremeCourtinJuneo2012upheldtheconstitutionalityotheACAsindividualmandaterequiringmostAmericanstoobtainhealthinsurancestartingin2014.TisrulingcementstheACAspotentialtoimprovethehealthandlivesomillionsoAmericanswhowillhaveaccesstorealoptionsorafordablehealthcarecoverageandwhowillnolongerhavetoworryaboutbeinguninsured.Butunortunatelysimplyhavinghealthcareinsurancewillnotbeenoughormanyasdeductiblescopaymentsandcost-sharingcontinuetorise.Inactevenateropenenrollmentinthehealthinsurancemarketplacebeginsasignicantpercentageothe30millionnewlyinsuredAmericans2willlackthenancialmeanstopaytheirhealthcarebills.WhenmedicalissuesarisewhetheremergenciesorchronicconditionsthesenewlyinsuredAmericanswillneedtomakesometoughdecisionsastheyacearealdilemmaCantheyafordtogetbetter1Sourcehttpwww.hhs.govhealthcareactstimelinetimeline-text.html20122Sourcehttpkf.orghealth-reormperspectiveon-health-care-conservatives-protest-too-muchTeEvolutionoAfordableCare3 FastFacts34ofAmericanswithemployer-sponsoredhealthcoveragehaveanannualdeductibleof1000ormore.Thatgureincreasesto49forthoseemployedbyrmswithfewerthan200workers.14ofAmericanswithemployer-sponsoredhealthcoveragehaveanannualdeductibleof2000ormore.Thatgureincreasesto27forthoseemployedbyrmswithfewerthan200workers.SourceKaiserHRETSurveyofEmployer-SponsoredHealthBenets20122HealthWellFoundationImprovingHealthandQualityofLifeIn2012theHealthWellFoundationprovidedcloseto93millioningrantstohelpnearly40000peoplewhocouldntafordthemedicaltreatmentstheyneededtogetbetter.Teseareolkswhodependonprescribedtherapiestohelpthemlive.Otentheymustchoosebetweenlie-savingtreatmentsandbasicnecessitieslikeoodhousingandutilities.Tankstothegeneroussupportoourindividualandcorporatedonorsthepatientswevehelpedhavebeenabletomanagetheirchronicandlie-alteringillnessescancerrheumatoidarthritisasthmaandmore.ForegoneCareTheunderinsuredaretwiceaslikelytonotllaprescriptionornotfollowuponrecommendedtestsortreatmentsasthosewithmoreadequateinsurance.SourceC.ShoenM.M.DotyR.H.RobertsonandS.R.CollinsAffordableCareActReformsCouldReducetheNumberofUnderinsuredAdultsby70PercentHealthAffairsSept.20113091762-71.3HowexactlydoesHealthWellimproveaccesstocareorAmericasunderinsuredWeprovidenancialassistancetoeligibleindividualstocovercoinsurancecopaymentshealthcarepremiumsanddeductiblesorcertainmedicationsandtherapies.ForpeoplewhohavebeenprescribedmedicationscoveredbytheirinsurancecompaniesbutwhostillcannotafordthecoinsuranceorcopaymentrequiredHealthWellhelpsbypayingorpartothecostassociatedwiththemedication.WhenpossibleHealthWellalsoprovidesnancialassistanceisomeoneiseligibleorhealthinsurancebutcannotafordtheinsurancepremium.DidYouKnowTheriskofbeingunderinsuredisrisinguptheincomescale.In201016ofadultswithincomesbetween40000and60000wereunderinsured.SourceC.SchoenM.M.DotyR.H.RobertsonandS.R.CollinsAffordableCareActReformsCouldReducetheNumberofUnderinsuredU.S.Adultsby70PercentHealthAffairsSept.20113091762-71.3HealthWellconstantlystrivestoinnovatethewaywehelpothers.In2012weinitiatedanewapproachtoourundsdevelopingundsbeyonddisease-andtreatment-specicprogramstomorebroadlydenedunds.Forexamplewelaunchedacampaignoranewundtoprovidenancialassistancetoamiliessotheirchildrencanstartorcontinuecriticalmedicaltreatmentsregardlessodiseasetypeorcondition.RisingCostsIn2012prescriptiondrugpricesrose3.6twicethe1.7inationrate.SourceBureauofEconomicAnalysis44THEEVOLUTIONOFAFFORDABLECARE2Sourcehttpkf.orghealth-reormperspectiveon-health-care-conservatives-protest-too-much3Sourcehttpwww.commonwealthund.orgPublicationsIn-the-Literature2011SepReduce-Uninsured.aspx4Sourcehttpwww.usatoday.comstorynewsnation20130213price-o-a-prescription-rising-again1918099 5EnhancedServicesInHealthWellscontinualeorttoprovideunprecedentedcustomerservicewedevelopedandlaunchedauser-riendlywebsitethatoersvisitorsimmediateaccesstoup-to-dateinormationregardingundstheapplicationprocessnewsonlineresourcespatienttestimonialsandmuchmore.Wehavetakengreatprideinthedevelopmentoournewsitewhichwasdesignedusingspecializedcolorschemesontsandlayouttoenhanceaccessibilityorpeoplewithdisabilities.ItcomplieswithbestpracticesandstandardsasdenedbySection508otheU.S.RehabilitationActandtheWebContentAccessibilityGuidelinesWCAGotheWorldWideWebConsortiumWebAccessibilityInitiativeW3CWAI.Earlyin2012welaunchedMYPAIENSMYPORALorhealthcareproviderssocialworkerspatientadvocatesandofcepersonnelgivingthemtheabilitytocontrolhowtheyviewandhandledataoralltheirpatientswithHealthWellgrants.Morethan1000registeredprovidersmanagedmorethan11000patientsthroughtheirportoliosin2012.Alsoin2012HealthWelllaunchedanewonlineportalMYHEALHMYGRAN.Tissecurecloud-basedportalgivesgrantrecipients247accesstograntandpaymentinormation.Teycancheckthestatusograntsandpaymentsaccesspharmacycardinormationandcontrolhowtheyviewandmanagetheirdata.Inadditionweinstitutedanautomaticremindersystemorpatientstomakesurereimbursementrequestsaresubmittedinatimelymannersotheirgrantsremainactive.ALookAheadAswelookaheadtotheopeningothenewtransparentandcompetitiveHealthInsuranceMarketplaceweremaincommittedtoourmissiontoreducethenancialbarrierstocareorunderinsuredpatientswithchronicorlie-alteringdiseases.ItstheLawUndertheAffordableCareActallhealthplanssoldthroughtheHealthInsuranceMarketplacestartinginOctober2013mustofferprescriptiondrugcoverage.5TankstothecontinuedsupportoourgenerouscorporateandindividualdonorsmanyowhomarerecipientsoHealthWellgrantswestandreadyorsustainedgrowththroughplannedenhancementstoourullyautomatedgrantsmanagementsysteminnovationsinourundsandmostimportantlyassistingmorepatientsintheirjourneybacktogoodhealth.WhatHappensWhenPeopleCantAffordPrescribedMedicinesNearly13ofAmericanadults18-64didnottakeaprescribeddrugbecauseofcost.Justover8ofadultsskippeddosesofprescribedmedicines.8.5ofadultstooklessmedicinethanprescribed.10.6ofadultsdelayedllingaprescription.SourceCDCNCHSNationalHealthInterviewSurvey20116THEEVOLUTIONOFAFFORDABLECARE5Sourcehttpwww.webmd.comhealth-insuranceinsurance-costsaca-prescription-drug-costs-aq6Sourcehttpwww.cdc.govnchsdatadatabriesdb119.htm 6HealthWellsnumberonepriorityin2012remainedassuringadequatenancialprotectionorinsuredAmericansinneedoahelpinghandwithout-o-pocketmedicalexpenses.TeinitialimplementationphaseotheAordableCareActwhilebenecialtomanyandespeciallytothepreviouslyuninsuredstillleavesmillionsounderinsuredpeoplenanciallyaccountableorhigh-costnecessarytreatmentsreinorcingthecriticalandtimelyneedorourservices.Atthesametimetheprincipaldonorstocharitablepatientassistanceprogramsareeelingeconomicstressasmoreandmorepressureisplacedonthemtoreducecostsrequiringthemtoassesstheirgenerouscontributions.HealthWellcontinuestohonoritscommitmenttoitsbeneciariesandtoputeverypennyoundingmadeavailabletotheFoundationtothemostefcientuse.Onehundredpercentodonordollarsgoesdirectlytopatientgrantsandservices.During2012wecontinuedtoimprovetheefciencyoouroperationswhilekeepingoverheadlow.InadditionweinnovatedthetypesoundswemaintaintobenetasmanyinsuredAmericansaspossible.Weinitiatedanewapproachdevelopingundsbeyonddisease-andtreatment-specicprogramstomorebroadlydenedpurposesorexampletoprovidenancialassistancetoamiliessotheirchildrencanstartorcontinuecriticalmedicaltreatmentsregardlessodiseasetypeorcondition.Wealsocontinuedourdonordiversicationstrategiesexpandingdirectmailandplannedgiving.HealthWellhasbeenpleasedtondthatourownbeneciariesandtheiramiliesrecognizingthebenetHealthWellhasprovidedtothemhavesoughttogivebacktotheFoundationthroughindividualgivingwithintheirmeans.Wearetrulygratiedbytheseadditionalsourcesosupportoroureorts.Wearegrateulaswellthatalloourdonorscontinuetorecognizetheongoingimportanceotheassistanceweprovide.Inturnwecontinuetobecareulstewardsotheundsentrustedtous.Allousdonorsstaandboardareengagedinauniedmissiontohelpthosewhoselivesquiteliterallydependonbeingabletoaordneededtreatments.AswemoveintothenextphasesoimplementingnationalhealthcarereormweknowthatHealthWellsimportantroleinthelivesosomanypeoplewillcontinueunabated.Wewillkeepinnovatingintermsobothhowwesupporttheunderinsuredandhowweefcientlyperormourresponsibilities.Weremainsteadastinpursuingourever-criticalmissionandwillcontinuetoneedyourgeneroussupport.Wehopeyouseeusasdeservingothatsupport.WarmwishesStephenM.WeinerBoardChairFromourBoardChair 2012HIGHLIGHSGranted92569326inawardsto37957patients.LaunchedanInfammatoryBowelDiseaseundcoveringCrohnsdiseaseandulcerativecolitisandaCarcinoidumorsandAssociatedSymptomsundtoassistMedicarepatientswiththeirtreatmentcosts.Enhancedourgrantsmanagementservicesthroughtheimplementationotwoadditionalcloud-basedportals.Troughtheseonlineportalspatientsandprovidershaveaccesstoreal-timeinormationtomanagegrantseectivelyandeciently.MYPAIENSMYPORALorprovidersopenedinJanuary.In2012morethan1000providersregisteredovertheyearmanagingmorethan11000patients.MYHEALHMYGRANorpatientsopenedinMarch.Closeto1600patientsregisteredduringtheyearandbeganmanagingtheirgrants.Handled244008callsandprocessed76219applicationsand169481claims.Launchedanewmoreuser-riendlywebsitethatprovidesreal-timeaccesstograntandundinormationaullyautomatedapplicationandenhancementsorpeoplewithdisabilities.Received4-starratingromCharityNavigatorAmericaslargestandmost-utilizedindependentevaluatorocharitiesorexceptionalscalaccountabilityandtransparency.IssuedawhitepaperWhenHealthInsuranceIsNotEnoughHowCharitableCopaymentAssistanceOrganizationsEnhancePatientAccesstoCareoutliningbestpracticesorpharmaandbiotechleaderswhenevaluatingcharitablepatientassistanceorganizations.Spreadourmessagewithmorethan93millionmediaimpressionsinnewsoutletsincludingNPRYahooReutersBostonGlobeSanFranciscoChronicleandWashingtonBusinessJournal.7 IcantsayenoughgoodaboutHealthWellFoundation.IitwerentoryourhelpIwouldneverbeabletogetmymedication.TecostomyshotsiswaymorethanIcouldeveraford.Itwaseasyormetoapplyoryourhelp.Iwouldhatetothinkwhatmyhealthwouldbelikewithoutyourhelp.Icantthankyouenough.IhaveadaughterwithMSandIamhercaregiver.SoIhavetostayashealthyasIcanorher.MarilynBryanOHIitwasntoryourgrantormycopayIwouldnotbeabletogetmymedication.YouhavehelpedmeorseveralyearsandIamsograteultotheFoundationortheassistance.TismedicationhassavedmylieandwithoutitIamconstantlyhospitalizedandill.TankyousomuchoryouryearsohelpormeitistheonlyplaceIhavebeenabletogetcopayassistance.EstherCorinthTXIn1994Ihadtohaveaquadrupleheartbypass.Tenin2012mywhitebloodcountwasskyhigh.Anotherbump.ItwasChronicMyeloidLeukemiaCML.WithmoretestingIencounteredanotherbumpwhichturnedouttobelungcancer.Tiswaseliminatedbysurgery.ButletsgobacktotheCML.Tisdiseasecanbecontrolledbyasmallpilltakenonceaday.Tispillhasanastronomicalcostbutisnecessarytokeepmealive.Whileitisextremelyimportanttotakeitthecostcannanciallydestroyme.TiswastrulyabigbumpbutthroughthestafatmyoncologycenterIwasintroducedtoandacceptedbytheHealthWellFoundation.otheFoundationIwillbeorevergrateul.HowdoyousaythankyoutoanorganizationthatgivesyouliepeaceomindandautureFromthebottomomyheartthankyouClifFaithNCSonjawasverysickandhadtohavemanyinjectionsorherbloodaterchemo.Itwasalmostmorethanwecouldhandle.Wewereretiredandonaxedincome.HealthWellFoundationcametotherescuewithcopaymentsandassistance.Teywerealiesaverduringherillness.ShepassedawayonMay182012butIthankGodoreverythingyoudidorus.IhaveaskedriendsandrelativestopleasedonatetoHealthWellFoundationinherhonor.Itisawonderulwaytohelpotherswithaneedaswehad.Godblessyoureforts.SonjashusbandGreenvilleTNSUCCESSSORIES8 9TeHealthWellFoundationhasbeenconnectingadultsandchildrenwithrequiredmedicationssinceourinceptionin2003.Ourendeavorsarecenteredonoeringanimprovedqualityolieorthosemanagingchronicandlie-limitingillnesses.Whileweproudlyserveastheconduitbetweenpatientsandthemedicationstheyurgentlyneedwedonotperormthisworkalone.Inactwecouldnotmeetanyothedemandsorassistancethatweseeeachdaywithouttheongoingandbountiulgenerosityoourcommitteddonors.CharitablegrantsmadebytheHealthWellFoundationhavedirectlyimprovedaccesstocareormorethan173000patientsto-datebyremovingthenumberonebarriertheyacetheabilitytoaordtreatment.Tekeytosustainedbenetinthischaritablebusinessmodelistwo-oldongoingdonationsmustcomeintoundthecriticalworkperormedbytheFoundationandtheFoundationmustbeextremelyefcientinthemanagementanddistributionoitsunds.othisendIbelievetheHealthWellFoundationisunmatchedinitsstandardoexcellence.Weconsistentlyhonesystemsandpracticestoensurethatservicesareprovidedwithmaximumefciencyandatthelowestpossibleexpense.In2012weenhancedaccesstooursystemsevenurtherbycreatingandlaunchingtwocloud-basedonlineportalsorprovidersandgrantrecipients.Wealsoimplementedautomaticproviderremindersormissingdocumentationandlackopatientutilizationoagrantbothowhichcouldcauseapatientseligibilityoramuchneededgranttolapse.Onanever-increasingbasisindividualsarecomingtotheHealthWellFoundationthroughourwebsite.In2012weaddressedthisgrowingplatormandlaunchedanewwebsitethatisullycompliantwiththeWorldWideWebConsortiumWebAccessibilityInitiative.Teentiresitewasdesignedtoprovideenhancedaccesstogeneralinormationgrantdataopenandclosedundsandthegrantapplicationprocessitselevenorthosewhomaybevisuallyimpaired.Demandorourgrantsisexpandingandthankullysoisourcircleodonors.Wemustcontinueourjointeortstoincreasepatientaccesstocaresowemayachieveourcommongoalsoproperdiseasemanagementandimprovedpatientoutcomes.OnbehalotheHealthWellteamincludingitsBoardoDirectorsIwouldliketothankeachindividualandcorporatedonorwhosupportedourworkin2012.Youallowedustoservealmost40000patientsinneed.Withthecostomedicaltreatmentsandprescriptionmedicationsontherisewemuststriveevenmorediligentlytoremainaviablesolutionorthosewhorelyuponustolive.Ithankyouorjoiningusinthisdifcultandyetveryrewardingpursuit.WithwarmregardsMaryP.SundeenPresidentFromOurPresident WhoDoWeAssistAgebreakdownunder35635-491350-64326549Maritalstatus47.3ofourpatientsaresingleand52.7aremarriedGenderFemale61.8Male38.2Top10statesassistedFloridaTexasCaliforniaPennsylvaniaOhioNewYorkNorthCarolinaGeorgiaTennesseeandArizonaHouseholdsize137.9243.538.749.9TopdiseaseareasModeratetoSevereAsthma21.2AutoImmuneincludingAnkylosingSpondylitisPsoriaticArthritisPsoriasisRheumatoidArthritis9.2ChemotherapyInducedNeutropenia8.7ImmunosuppressiveTreatmentforSolidOrganTransplantRecipients8.5Ourpatientsaverageincomebyhouseholdsizeisbetween163and196oftheFederalPovertyLevel16318174fora1-personhousehold19629596fora2-personhousehold.Averagegrantamountin2012240010 DISEASEAREASIn2012weassistedcloseto40000insuredindividualsinafordingtheirmedicaltreatmentsintheollowingdiseaseareasAcutePorphyriasAge-RelatedMacularDegenerationANCA-AssociatedVasculitisWegenersandGranulomatosiswithPolyangiitisAnemiaAssociatedwithChronicRenalInsuciencyFailureModeratetoSevereAsthmaAutoImmuneincludingAnkylosingSpondylitisPsoriaticArthritisPsoriasisRheumatoidArthritisBoneMetastasesCarcinoidumorsandAssociatedSymptomsChemotherapyInducedNeutropeniaChronicGoutChronicMyeloidLeukemiaCutaneous-CellLymphomaCytomegalovirusDiseaseDupuytrensDiseaseHeadandNeckCancerIdiopathicTrombocytopenicPurpuraImmunosuppressivereatmentorSolidOrganransplantRecipientsInfammatoryBowelDiseaseincludingCrohnsdiseaseandulcerativecolitisIronOverloadasaResultoBloodransusionsMetastaticMelanomaNon-HodgkinsLymphomaPostMenopausalOsteoporosisSecondaryHyperparathyroidismSystemicLupusErythematosusWilmsumorReferralsourcesProviderPhysiciansOce35.10ReimbursementSupportLinesManuacturer19.39Pharmacy11.55CaseManagerSocialWorker10.98AnotherFoundation4.95FinancialCounselor4.88PrivatePayerInsurer3.28WebsitePatientAdvocacyOrganizationPublicPayerInsurerWordoMouthAnotherHealthWellPatientMediaandElectedOcialLessthan10.Proportionofassistancerequestsforpremium5.08RequestsinSpanish77911 Wearehonoredtohaveworkingrelationshipswithhundredsoorganizationsandbusinessessomeowhomarealsodonorstohelpusulfllourmissionbyprovidinginormationtopatientsenhancingourprogramservicesandraisingawarenessaboutcopaymentassistance.WewouldliketothankseveralorganizationsinparticularortheirassistanceandsupportABDataAccountingSeedAccredoPharmacyAetnaSpecialtyAxiumPharmacyBankoAmericaBioMedicalInsightsCancerCareCaremarkSpecialtyPharmacyCovanceMarketAccessServicesHealthEconomicsandResearchOutcomesSpecialtyPharmacyDaVitaDiplomatPharmacyDocumentManagementSolutionsFloridaCancerSpecialtiesFreseniusHarperEngravingHCMAKidneyTransplantClinicIMAConsultingMintzLevinCohnFerrisGlovskyandPopeoPCMorganStanleyNewTargetOberKalerOhioStateUniversityMedicalCenterTransplantsRafaCo.RightSourcePharmacySalesForceSouthTexasOncologySpencerDermatologyAssociatesSwitGlobalTexasOncologyTHCPharmacyoNevadaTotalLieCarePharmacyUNCHospitalsUSOncologyVoxVerdeWHITECOATStrategiesOurSupportersandPartners12 13YourGenerousSupportChangesLivesHealthWellissupportedbycontributionsromcorporationsandprivateindividualsmanyowhomhavebeentouchedbytheworkwedo.TeFoundationisentirelyindependentandisnotcontrolledorinfuencedbyanyoitsdonors.TeassistancethatHealthWellprovidestopatientsisbasedonobjectivecriteriathattheFoundationappliesconsistentlyandinaccordancewithapplicablelaws.AsacopaymentassistanceoundationHealthWelloperateswithinacomplexregulatoryramework.TeregulationsgoverningthehealthcareindustryaswellasaavorableAdvisoryOpinionthattheDepartmentoHealthandHumanServicesOceoInspectorGeneralOIGissuedtoHealthWellsetstandardsthatHealthWellmustmeettostayincompliancewithapplicablelaws.AccordingtoitsOIGopiniontheFoundationmaynotdisclosetheidentityoitsdonors.Tisensuresthatweareabletooperateindependentlyandinthebestinterestsoourpatients.Tankstoourdedicateddonorsweoerpatientsachanceatpositivehealthoutcomesandproperdiseasemanagementgoalsthatwearepowerlesstoachievealone.TroughthegenerosityoourdonorsHealthWellhasalreadyprovidednancialassistancetomorethan173000patientswhowithoutsuchassistancewouldlikelyhavebeenunabletoaordmedicallynecessarytreatments.Eachyearwestrivetoassistasmanypatientsaspossiblethroughthedonationswereceive. 14TankYouforHelpingUsHelpOthersEachdaywereceivehundredsofcallsfrompatientsprovidersandpharmacieswhoposeavarietyofquestionstoourcallcenterrepresentatives.TroughouttheyearcallersareaskedtoparticipateinaquicksurveytoletusknowhowweredoingandhowwemaybeablemaketheirHealthWellexperienceevenbetter.Wewouldliketothankthoseofyouwhotookamomenttotakethesurveyandwewantedtosharethefeedbackwereceivedfromthecallcenterrepresentatives.Patientandproviderportalsareahugesuccessmorethan1000providersandcloseto1600patientshaveutilizedtheonlineportalstomanagetheirgrants.Websitevisitorsappreciatedtimelyupdatesondiseasefundsandprogramupdatesespeciallyduringre-enrollment.Callersapplaudedupdatestoourautomatedphonesystemwhichnowprovidestheoptiontoskippromptsandreduceholdtimes.Yourfeedbackisveryimportanttousandhelpsusmakeenhancementstoourprocessessoyoucanspendlesstimeworryingaboutyourgrantandspendmoretimefocusingongettingandstayinghealthy. TeHealthWellFoundationwasaliesaverormeandmyamily.Ihavehadahistoryoheartdisease.Ihavehadouropenheartsurgeriesandnowhadahearttransplantwhichwasverysuccessul.AtthesametimethiswashappeningtomemyhusbandgotlaidoromworkcouldntndajobandIhadnoincome.Icouldntaordthecopaymentorthetransplantmedication.OnedaywhileIwasatthedoctorsocesomeonetoldmeabouttheprogramandtheyhelpedmeapply.ItellriendsandamilytheHealthWellFoundationwasthehope-welloundationorme.DonnaAmeliaCourtHouseVAFirstthankyouoryourhelp.Withahighdeductibleonourinsuranceitwouldbehardormetoaordthemedicationthathasmadesuchadierenceinmylie.Ihavehadpsoriasisor30yearsandithasbeenVERYdicultormydoctortotreat.Nothingseemedtoworkuntilnewmedicationsbecameavailable.WiththesemedicationsIamabletohaveasomewhatnormallienomorehidingmyskin.Forthersttimein30yearsIamabletowearat-shirtandshortsinpublic.Iamalsoabletogohaveahaircutatasaloninsteadotryingtocutitmysel.IcouldgoonaboutthesmallthingsbutIdontthinkthereisenoughspace.LikeyousayinyourvideoIamtheaceoHealthWell.SueElizabethtownKYInAugusto2011Igavebirthtoabeautiulbabygirl.Unbeknowntousshehadadeectinherlungsandpassedawayater13hoursoheroiceortstosaveherlie.TeollowingmonthIexperiencedasignicantfareupomyasthmaateryearsominimalepisodes.Mydoctorsputmeonaregimenomedicationtotrytocontroltheattacks.IdidntrealizeuntilJanuaryo2012howincrediblyexpensivemymedicationswere.IcontactedthedrugcompaniesandtheyreerredmetotheHealthWellFoundation.IlledoutaormonlineandthoughtIwouldjustreceiveurtherinormation.IwascompletelyblownawaywhenonlyaewdayslaterIreceivedaletterstatingthatIhadbeenapprovedoragrant.ImmediatelyIburstintotears.IhavebeentrulyoverwhelmedbythegenerosityothosewhogivetotheHealthWellFoundationtoeasetheburdensoothersinneed.RebekahTroyOHSincemykidneytransplantthecostomedicationhasbecomeagreatconcerntome.IreceiveSocialSecurityandImdisabled.WhenIwenttodialysisIalwaysheardaboutrejectionmedications.NowsincethetransplantInolongerhavesupportromtheAmericanKidneyFoundationandmyemployerhaschangedtoproviderswithcopayments.ItshardtolivewiththetinydisabilitychecksIreceive.TetransplantcoordinatorandsocialworkeratVCUhaveenrolledmeintheHealthWellprogramandhavelitedalototheworryome.Iwasconcernedaboutthemedicationsandsupportingthenewkidney.HealthWellhasmadeitpossibletoreceivethemedicationsIneedtotakecareothenewkidney.CharlesNorfolkVASUCCESSSORIES15 MakingtheMostoYourDonationHealthWellhasaproventrackrecordousingdonationseectivelyandefciently.RecognizedbyForbesCharityNavigatorandTeChronicleofPhilanthropyasoneoAmericaslargestandmostefcientcharitiesHealthWellensuresthatyourgenerousgitdirectlysupportspatientsinneed.Weworkineverywaypossibletomaximizethepercentageoeachdollardonatedandtoservethemostpatientswithourdonatedunds.AlladministrativeandundraisingcostsarenancedbyHealthWellandarenottakenoutoanydonationwhichmeansthat100oyourdonationgoesdirectlytopatientgrantsandservices.Giveonlinewww.HealthWellFoundation.orgTextGIVEMEDSto202225donationMailyourcheckpayabletotheHealthWellFoundationHealthWellFoundation9801WashingtonianBoulevard9thFloorGaithersburgMD20878PhoneHealthWellsDevelopmentOfce240-632-5300Emailsupporthealthwelloundation.orgOurnancialinormationcanbeobtainedbycontactingusattheaboveaddressorbyvisitingourwebsiteatwww.HealthWellFoundation.org.16 17MakeaDierenceWithUsTerearemanywaysyoucanlendahelpinghand.OutrightGiftsYourgeneroustax-deductiblegitatanylevelwillhelppatientspayorlie-changingmedicaltreatmentstheyotherwisewouldnotbeabletoaord.TerearemanywaystogiveBecomeamonthlysupporterMakeaone-timecashgitGiveinmemoryoorinhonorosomeonespecialMakeacharitablegitostocksbondsormutualundsEstateGiftsYoucanmakeanextraordinarydierenceinthelivesoothersbymakingaplannedgittotheHealthWellFoundation.RememberingtheHealthWellFoundationinyourwillortrustisoneothemostmeaningulgitsyoucanoertothosewhostrugglewithchronicillnessandneedthenancialsupportortheirliesavingmedicationswhentheirinsurancesimplyisntenough.FormoreinormationonhowyoucanincludetheHealthWellFoundationinyourestateplanspleasecontactourDevelopmentOfceat240632-5300oremailsupporthealthwelloundation.org.WorkplaceandMatchedGiftsEmployeescansupporttheHealthWellFoundationbynamingtheFoundationasarecipientoaworkplacecampaigncontribution.Manyemployerswillmatchpersonalgitsmadebytheiremployeessometimesevenoeringtotripleanemployeespersonaldonation.PleasecontactyourHumanResourcesDepartmenttondoutiyourcompanyoersaworkplacegivingprogramoritheywillmatchyourgittotheHealthWellFoundation.CorporateGiftsTerearemanywaysorcompaniestogetinvolvedwiththeHealthWellFoundation.Opportunitiesareavailabletolaunchnewprogramsandcause-marketingcampaignsortosupportoneoourcurrentdiseaseunds.Yoursupportallowsustokeepundsopencreatenewundsorprioritydiseasesandmeetthegrowingneedorourservices.PleasecontactHealthWellsDevelopmentOfceat240632-5300todiscusshowwecanpartnerwewouldbehappytoworkwithyoutodesignapartnershipwithmutualimpact.ConnectwithUsFollowandTweetEveniyouarenotinapositiontomakeamonetarycontributiontoHealthWellhelpingusspreadthewordabouttheimportantworkwedocanmakeasignicantimpactonthelieoapatientwhoneedsahelpinghand.LikeusonFacebookandollowusonwittertohelpbroadenourreachandincreaseawarenessaboutourprogramsandresources.YoucouldchangesomeonesliewithasimplepostortweetPleasevisitusonlineatwww.HealthWellFoundation.orgtolearnmoreandtomakeatax-deductiblegittoday. BoardoDirectorsStephenM.WeinerBoardChairChairNationalHealthLawPracticeMintzLevinCohnFerrisGlovskyandPopeoPCJerriScarzellaBSNViceChairTreasurerCustomerRelationsPractitionerHolyCrossHospitalNancyCarteronMDFACRViceChairSecretaryConsultantRheumatologyAutoimmuneInfammatoryDisordersCaliorniaPacicMedicalCenterAssociateClinicalProessorDept.oMedicineDivisionoRheumatologyUniversityoCaliorniaatSanFranciscoDavidL.KnowltonPresidentCEONJHealthCareQualityInstituteDonLissMDVicePresidentClinicalProgramsandPolicyIndependenceBlueCrossSuzanneM.MillerPhDProessorandSeniorMemberDivisionoPopulationScienceFoxChaseComprehensiveCancerCenterCHIEFETHICSADVISORJefreyPeppercornMDMPHAssociateProessoroMedicineDivisionoHematologyOncologyDukeUniversityMedicalCenterStafMaryP.SundeenPresidentKristaZodetVicePresidentShelaHalperDirectoroStrategicDevelopmentMarketingBaskaranVellanduraiDirectoroInormationTechnologyChrisTrimbleDirectoroFinanceHumanResourcesRitaColemanAssociateDirectoroOperationsGinnyDunnAssociateDirectoroCommunicationsMarketingCollinAlexanderAccountantTimVawterFoundationCoordinatorJudyMurphySeniorAccountantPT18 IhavesevereaggressiveRA.ItakeSOmanymedicationstotrytocontrolitandveryewworkwell.FinallyIoundabiologicthatdoeshelp.IneedtoreceiveitviaanIVevery4weeks.UnortunatelybeingondisabilityandMedicarethecopayorthisdrugisnearly500amonth.TereisNOwayIcouldafordtotakeitwhichcondemnsmetoalieodegradingjointspainanddisgurement.TankstograntsromHealthWellIcannowgetthemedicationIneedtokeepmydiseaseatbayTankyousomuchromtheverybottomomyheartorhelpingmeWithoutyourwonderulhelpIhatetoeventhinkowhatmyliewouldbelike.WiththismedicationIhaveeltgoodenoughtoworkwiththeArthritisFoundationtospearheadourlocalArthritisWalkadvocateonlocalradioandgotoWashingtonDCtospeaktoourSenatorsabouttheimportanceocoverageorthesedrugsthroughMedicare.HealthWellmadeallothispossibleBradMyrtleBeachSCIhavebeentrulyoverwhelmedbythegenerosityothosewhogivetotheHealthWellFoundation... 1000020000300004000040622300941632232490242272239715623669910243612896647013171180321402914224216353000060000900001200002.315.949.683.2103.3137.5144.0124.092.6PATIENTSASSISTEDGRANTSAWARDED2012REVENUEExpenseRatiosPatientGrantsandServices96.55Management1.90Fundraising0.69EducationandOutreach0.85RevenueDonationsandOtherIncome42379225InvestmentIncome2348357otalRevenue44727582ExpensesPatientGrantsandServices46237296Management911559Fundraising331926EducationandOutreach406755otalExpense478875362012EXPENSESEDUCATIONOUTREACH0.85FUNDRAISING0.69MANAGEMENT1.90PATIENTASSISTANCEOPERATIONS19.40LIFE-TO-DATE10AWARDSTOPATIENTS77.15HealthWellsGrantProcess.oensurecontinuityofcareweawardagranttoapatientfora12-monthcycle.Howevernoteverypatientuseshisorherfullgrant.Inthesecaseswereallocatetheunusedgranttootherpatientsinneedasquicklyaspossible.Tismeansweawardsomeofourgrantdollarsmorethanonce.RevenueandExpenseSummary 2012STATEMENTOFFINANCIALPOSITIONASOFDECEMBER312012AssetsCashandCashEquivalents749194Investments49677529InterestReceivable140179PledgesReceivable13000000PrepaidExpenses27409ComputerSoftwareandEquipmentNet418285TOTALAssets64012596LiabilitiesandNetAssetsLiabilitiesAccountsPayableandAccruedExpenses1267492PatientsCommitmentsPayable1305714PortfolioLoanPayable3000000TOTALLiabilities5573206NetAssetsUnrestricted4024576TemporarilyRestricted54414814TOTALNetAssets58439390TOTALLIABILITIESNETASSETS64012596 TheHealthWellFoundationislikeaquietangelthathasbeautifulangelswhodonatetothem.JanaItellfriendsandfamilytheHealthWellFoundationwasthehope-wellfoundationforme.DonnaFacebook.comhealthwellfoundationTwitterHealthWellOrgSearchHealthWellFoundationwww.HealthWellFoundation.orgHealthWellFoundation9801WashingtonianBlvd.9thFloorGaithersburgMD20878